Useful information and Phone Numbers
Italy’s telephone prefix is 0039 and the prefix for Florence is 055. If you wish to call to UK while in Italy, you must dial first 44 followed by the local telephone number. If you are an USA citizen willing to call to USA, you must first dial 1 followed by the USA phone number you wish to call.
Florence Tourist Information Centres
Most of the cities in Tuscany have their own Tourist Information Centre guiding you to an available accommodation facility, without the possibility to make the reservation on your behalf. You will also find here useful tourist information about the attractions of Florence and the region of Tuscany.
Those Information Centres are available at the following addresses:
- Address:
- Via Cavour, 1 r – near the Cathedral
- Phone:
- (0039) 055 290 832 or (0039) 055 290 833
- Address:
- Borgo Santa Croce, 29 r – near the Santa Croce Basilica
- Phone:
- (0039) 055 234 0444
- Address:
- Piazza della Stazione, 49 – Near Santa Maria Novella Train Station
- Phone:
- (0039) 055 212 245
Tourist Information Centres are all closed Sunday afternoon.
Other Useful Numbers
- Police – 112 or 113
- Ambulance – 118
- Fireman – 115
- Car Assistance and Garage Services – 116
Lost Property and Stolen Items
In case you lost your belongings or property and they have been stolen from you, you must immediately go to a Police Station where you’ll get help and advice.
Lost or Stolen Credit card
- for Visa – call 800 877 232
- for MasterCard – call 800 870 866
- for American Express – call 800 872 000 (Via Dante Alighieri, 22 – Florence)
- for Diners Club – call 800 864 064